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Thread: [SOLVED] ZA Free on Windows 7?

  1. #1
    oobe Guest

    Smile [SOLVED] ZA Free on Windows 7?

    I have installed ZA free version 92_076_000 on my new operating system.
    I am unable to open ZA from the taskbar now. It just reads:

    "protection is up. U.I. is initialsing" It just stays there and does nothing, so cannot edit/configure my network.
    Last edited by GeorgeV; October 24th, 2010 at 02:44 PM.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZA Free on Windows 7?

    Quote Originally Posted by oobe View Post
    I have installed ZA free version 92_076_000 on my new operating system.
    I am unable to open ZA from the taskbar now. It just reads:

    "protection is up. U.I. is initialsing" It just stays there and does nothing, so cannot edit/configure my network.
    It looks like your Upgrade Install may Have been Corrupted durring Download or install proccess.

    The Best Fix for this problem is to Uninstall the Corrupte Version.. and download a fresh copy of ZA 9.x and do a Clean re-install.

    1.) Try to run the ZA removal tool to delete ZA left overs:
    http://download.zonealarm.com/bin/fr...load/clean.exe

    You have to run it as Adminitrator.


    The safest procedure is to :


    2.) Download the Latest installer preferably with IE Browser and (no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.

    (MultiPlatform, installer will install on Both WinXP SP3 and Vista and Windows7)

    3.) ZA Free 9.2.076.000 DOWNLOAD

    4.) Now Uninstall Zone Alarm using Windows Uninstall or on Windows 7 , Control Panel/Uninstal a program option.

    5.) Now Install the new update (clean Install) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..
    Last edited by GeorgeV; June 3rd, 2011 at 02:48 PM. Reason: update ZA Removal tool
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    oobe Guest

    Smile Re: Windows 7?

    Thanx Guru,

    That did the trick.
    Ran the clean up utility, then re-installed and everything is fine.

    Thanking you,
    oobe.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Smile Re: Windows 7?

    Your Welcome..

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