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Thread: Outlook Express Crashes When eMail Protection is Turned On

  1. #1
    gnucanuck Guest

    Thumbs down Outlook Express Crashes When eMail Protection is Turned On

    Hello,

    Please excuse me as this is my 1st posting here.

    The problem that I have been having for the last week is that when the spam/junk e-mail filter comes on my Outlook Express version 6.00.2900.5512 closes and does give a reason for doing so.

    Here is all the information that I was told to include:

    Computer Info

    System:

    Microsoft Windows XP
    Home Edition
    Version 2002
    Servive Pack 3

    Compaq
    Presario
    AMD Sempron 3000+
    2.00 GHz, 1.18 GB RAM

    ZoneAlarm Info

    ZoneAlarm Extreme Security version 9.3.014.000
    TrueVector Security Engine version 9.3.014.000
    Driver version 9.1.522.000
    Anti-virus/Anti-spyware Engine version 8.0.2.48,DAT file version

    1029924448
    AntiSpam version 6.0.0.2383
    ZoneAlarm Browser Security 1.5.152.10

    I do thank anyone ahead of time for your help in this matter.

    Chris Klasinski aka gnucanuck

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Outlook Express Crashes When eMail Protection is Turned On

    Do you have outlook connector installed ?

    Otherwise try to reset your outlook profile. Google for the solution or look for example here: http://www.ehow.com/how_6864543_rese...-settings.html

    As registered used of ZA Extreme you can contact, free of charge, to the ZA technical support at the link in my signature.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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