Results 1 to 2 of 2

Thread: Zone Alarm Extreme Secuirty Update Issue

  1. #1
    k0imires Guest

    Default Zone Alarm Extreme Secuirty Update Issue

    I'm running Zone Alarm Extreme Security on a computer that also has Roxio Creator 2010 installed. After I update Zone Alarm Extreme Security and reboot, an error message comes out: "RoxWatchTray12.exe - System Error. The program can't start because LayoutDll12.dll is missing from your computer. Try reinstalling the program to fix this problem." I've determined that the Zone Alarm update deletes a DLL that Roxio Creator uses. I don't have any programs running during the Zone Alarm update. A reinstall of Roxio Creator fixes the problem until the next Zone Alarm update. Very annoying!

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Zone Alarm Extreme Secuirty Update Issue

    Hi!
    please check the log in the ZA logs sections, Alert type --> antivirus/antispyware. Do you see there logged the detection and removal of the file/threat?
    I am asking this since I am not sure how ZA can remove files from the system during just an update. You must be referring to an antivirus false detection.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Zone Alarm Extreme
    By mairead in forum Access Issues
    Replies: 4
    Last Post: October 1st, 2009, 08:58 PM
  2. To all who have Zone Alarm Extreme! If you have a iPhone...
    By jidrogo in forum Common Program Settings
    Replies: 2
    Last Post: July 6th, 2009, 04:42 AM
  3. Zone Alarm Internet Security Suite vs Kaspersky Internet Secuirty
    By oldsod in forum General - Questions that don't fit any other category
    Replies: 0
    Last Post: May 9th, 2008, 03:21 PM
  4. Zone Alarm Pro vs Zone Alarm Internet Secuirty Suite
    By nsharma in forum General - Questions that don't fit any other category
    Replies: 5
    Last Post: February 3rd, 2008, 05:35 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •