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Thread: Zone Alarm Extreme Secuirty Update Issue

  1. #1
    k0imires Guest

    Default Zone Alarm Extreme Secuirty Update Issue

    I'm running Zone Alarm Extreme Security on a computer that also has Roxio Creator 2010 installed. After I update Zone Alarm Extreme Security and reboot, an error message comes out: "RoxWatchTray12.exe - System Error. The program can't start because LayoutDll12.dll is missing from your computer. Try reinstalling the program to fix this problem." I've determined that the Zone Alarm update deletes a DLL that Roxio Creator uses. I don't have any programs running during the Zone Alarm update. A reinstall of Roxio Creator fixes the problem until the next Zone Alarm update. Very annoying!

  2. #2
    Join Date
    Nov 2004

    Default Re: Zone Alarm Extreme Secuirty Update Issue

    please check the log in the ZA logs sections, Alert type --> antivirus/antispyware. Do you see there logged the detection and removal of the file/threat?
    I am asking this since I am not sure how ZA can remove files from the system during just an update. You must be referring to an antivirus false detection.


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