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Thread: cant do product update

  1. #1
    steve1 Guest

    Default cant do product update

    I have brand new Sony vio with Win 7 and am installing new products. I installed ZA free and cant do a product update manually or automatically.

    The task bar displays and it states its installing updates and then that the task is finished. There's an error msg: System: Error: unable to install.

    Any suggestion?

    thx

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: cant do product update

    If you downloaded from our website then that is the latest version and there are no updates.

    So no need to check for updates

    Forum moderator
    Click here for ZA Support
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  3. #3

    Default Re: cant do product update

    Well, it seems that the problem is real and seen by many others.
    See this series of posts : http://forums.zonealarm.com/showthread.php?t=75703

  4. #4
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: cant do product update

    Again there are no updates if you downloaded from out website in the last month.

    You can check for the latest version from our website until the error message gets resolved.

    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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