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Thread: Contacting Tech Support when offline

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  1. #1
    kevin grewcock Guest

    Angry Contacting Tech Support when offline

    I am trying to log an issue with Tech Support. The Chat Tool is offline. If I click on the "Send" message button, I get a message saying it is offline and to click on a link to send e-mail. When I click on this link, I get to choose whether to contact Tech Support or Customer Support. Clicking on Tech Support takes me back to the screen where I tried to run the Chat tool. Wonderful, a closed loop

  2. #2
    Join Date
    Nov 2004
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    localhost
    Posts
    17,290

    Default Re: Contacting Tech Support when offline

    Sorry all users here. They are online now... if they are offline they are only for limited time just wait when they are on on-line.
    If you keep seeing them offline then there is something else going on on the system other than ZA.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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