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Thread: Installing Latest Update

  1. #1
    worksafe Guest

    Default Installing Latest Update

    Just trying to install ZA Extreme Security after it showed that there was a update available. What it does is after loading windows and I suspect part of ZA, it freezes the Desktop like a frozen brick.

    This is'nt the first update that ZA has done this, it happened almost immediately after installing it almost six months ago so I never bother updating it until today, just the virus defs I updated. I had hope ZA would have created a update by this time that would'nt screw up during installation.

    Need some input ASAP on eithe fixing the problem or uninstalling ZA completely so I can find a program that does'nt do this.

  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Smile Re: Installing Latest Update

    You should contact ZA official support Directly (we are all users here).

    Tech Support is the only one that will be able to properly troubleshoot your problem including collecting logs or Offer you a Refund.

    Please provide them with detailed steps for Reproducing the problem..

    Click on Tech Support in my Signature..
    ZoneAlarm® Extreme Security

    Click here for ZA Support
    Monday-Saturday 24 Hours Pacific Time
    Closed Sundays and Holidays

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