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Thread: Zone alarm free installation error

  1. #1
    tommcdon Guest

    Default Zone alarm free installation error

    Everytime i try and upload and install free zone alarm firewall i get a error no INF file found.

    any thoughts a couple of years ago i had extreme zone alarm on the computer as a trial but i removed it. any thoughts?

    i got windows vista 32 bit

    thanks Tom

  2. #2
    Join Date
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    Default Re: Zone alarm free installation error

    Quote Originally Posted by tommcdon View Post
    Everytime i try and upload and install free zone alarm firewall i get a error no INF file found.

    any thoughts a couple of years ago i had extreme zone alarm on the computer as a trial but i removed it. any thoughts?

    i got windows vista 32 bit

    thanks Tom
    Hello;

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    Whenever posting here, it is always advisable to list full details of your Computer:


    Windows OS (XP SP 2-3 / Vista SP1or 2 / Windows 7 32-Bit/64-Bit),

    List your ZoneAlarm product Type (Free,Pro,AV, Suite,Extreme) and also the ZA version number (7.0,8.0,9.0,9.1,9.2,9.3),

    List the Brand of Computer and CPU, How much RAM Memory,

    also is this a DeskTop, Laptop computer or Netbook.

    Please List any other Security Programs installed as these programs may be conflicting with Zone Alarm.


    B.) It looks like your Upgrade or Download may Have been Corrupted durring the Download or install proccess.

    The Best Fix for this problem is to Uninstall the Corrupte Version if possible.. and download a fresh copy of ZA 9.x and do a Clean re-install.

    The safest procedure is to :


    1.) Download the Latest installer preferably with IE Browser and (no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.

    ZoneAlarm free updates <== Click Here

    NOTE: You can Skip to Step 5.) if you have not installed Zone alarm before:

    2.) Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview - Preferences tab)

    3.) Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory

    4.) Now Uninstall Zone Alarm using Windows Uninstall or on Windows 7 , Control Panel/Uninstal a program option.

    5.) Now Install the new update (clean Install) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..
    Last edited by GeorgeV; November 24th, 2010 at 08:12 AM. Reason: typo

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