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Thread: Zass virus warning but can get no info

  1. #1
    peanut Guest

    Unhappy Zass virus warning but can get no info

    Backdoor.Win32.IRCNite.cbk was found in C:\Program Files\Lenovo\System Update\session\schedulerupdater\tvtsched.exe on 23/11/2010 14:39:54

    When I clicked on more info it showed me........

    There are no matching records for Backdoor.Win32.IRCNite.cbk. Please try your search again.
    ...............
    Please, does any-one know anything about it?

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,463

    Default Re: Zass virus warning but can get no info

    Hello;

    How to diagnose and/or report antivirus/antispyware false positives
    NOTE: Only valid for ZA versions 9.1 or above.


    First seek confirmation of the false detection; upload the file(s) to www.virustotal.com . If confirmed:
    Go to the advanced options of the antivirus/antipsyware section (Automatic Treatment) and set it to "Alert me - Do no treat automatically". Restore the file from Quarantine and next time the threat is detected, you will be able to exclude it (drop down menu and choose: "ignore always" or "ignore once").

    Send the file(s) in a password protected zip to newvirus at kaspersky dot com. Subject: false positive. Include password in the e-mail.

    Please also report the name of the detection in the e-mail.

    Note that:
    You can exclude the files from the 'on-access' scanning under the advanced options of the antivirus/antispyware section (Virus Management --> Exceptions)
    You can exclude the files from the 'on-demand' scanning under the advanced options of the antivirus/antispyware section (Scan targets)


    REMEMBER to remove the exclusions once the false positive has been corrected!
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    peanut Guest

    Talking Re: Zass virus warning but can get no info

    Thank-you very much George, you have set my mind at rest. I followed your instructions to the letter. It took all the gumption I had, as I am getting on a bit now. and never was the sharpest knife in the drawer in any case.
    No reply from Kaspersky as yet.

  4. #4
    peanut Guest

    Cool Re: Zass virus warning but can get no info

    ok... everything is hunky dory.
    It seems it was a false positive and I got this reply from Kaspersky Labs...

    Hello,
    Sorry, it was a false detection. It will be fixed in the next update.
    Thank you for your help.

    -------------------------------------------
    Regards, Ivan ***********.
    Virus analyst , Kaspersky Lab.


    So again GeorgeV thank you again for your guidance, all is resolved.
    peanut

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,463

    Smile Re: Zass virus warning but can get no info

    Your Welcome..

    Thank you for your Feedback..

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