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Thread: Firefox add-on functionality with ZASS

  1. #1
    effient Guest

    Default Firefox add-on functionality with ZASS

    I have noticed that since Firefox 3.6.9, the add-on do not get installed. So I thought of disabling ZASS Toolbar. This basically kileld the functionality of the ZASS toolbar, but what was annoying was that I still could not install many of the Firefox add-on tools.

    So I had to decide functionality of ZASS toolbar v/s add-ons.

    I tried deleting and COMPLETELY removed Firefox from every nook and corner of hard drive and registry, and then re-install Firefox. It did not help. So the suspicion was on ZASS.

    I then compeltely remover ZASS using ZASS remover tool; removing all registry enteries manually. Then I installed fresh copy of Firefox with add-ons I wanted (AdBlock Plus or NoScript). Then I re-installed ZASS. It worked. However, I could not update ABP. This indicates that all firefox add-ons are incompatible with ZASS toolbar.

    Then one time I deleted "C:\Users\username\AppData\Local\Temp" folder and then I lost ZASS toolbar in firefox.

    Not even re-installing Firefox worked. So I had to delete Firefox, remove its registries; delete ZASS, remove ZASS registries, then re-install Firefox and then install ZASS.

    Thus it is very clear to me that the new ZASS does not sit well with updated Firefox.

    So, if ZA develpers are listening/reading, could you make sure that the ZASS toolbar do not conflict with Firefox or IE toolbars? This problem is over a year old now for me.

  2. #2
    Join Date
    Nov 2004
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    Default Re: Firefox add-on functionality with ZASS

    Quote Originally Posted by effient View Post
    So, if ZA develpers are listening/reading, could you make sure that the ZASS toolbar do not conflict with Firefox or IE toolbars? This problem is over a year old now for me.
    Sorry, all users here. You can contact the official ZA support at the link in my signature. This is the only way to get your issue troubleshooted, logged and escalated (if needed).

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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