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Thread: ZA scan never finishes the scan

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  1. #1
    Buckeye Fan Guest

    Default ZA scan never finishes the scan

    I don't know what is going on but at 1 hour and 40 minutes or so into a scan the program freezes up. I have let the computer continue to run for 10 hours or more on multiple occasions to see if it gets beyond 72% it never does. Any ideas of what to do?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZA scan never finishes the scan

    Hi!

    try again but this time boot in SAFE MODE with networking, you will need to start ZA manually. Most probably it is a conflict with other installed software or a malware infection that blocks the correct scanning of the files.

    Please always detail the exact version of the ZA used, OS installed, SP, other security installed.

    More information you post, more likely other users here will be able to help you.

    Cheers,
    Fax

    Click here for ZA Support
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