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  1. #1
    dusty_v Guest

    Default Help Please

    I've been using ZAES for a very long time. A few days ago I developed a hardrive problem that required hospitalization. Apparently the tech didn't like several of my security programs because he deleted them and installed his own. When I told him I use ZA he got that look of disgust when he said " Zone Alarm is a firewall not an anti-virus" anyway, after further exploration I discovered that Force Field had been removed from the IE8 toolbars. My question is do I need to reinstall the whole extreme security suite or is there another option available to me?
    Tnx,
    Dusty

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Help Please

    Sorry,

    Personally, I would not trust that guy with your Computer again..

    If you want to Re-Install ZA Extreme Security,
    You will need to Uninstall the Other Security Junk that Guy installed onto your computer..

    Then Download, and install the FREE "Ccleaner.exe" to make sure all the Junk left behind is cleaned up..

    CCleaner is the number-one Free tool for cleaning your Windows PC. It protects your privacy online and makes your computer faster and more secure. Easy to use and a small, fast download.

    Features:

    CCleaner is a system optimization, privacy and cleaning tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space.

    It also cleans traces of your online activities such as your Internet history. Additionally it contains a fully featured registry cleaner. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware!

    Click on this link below to Download Ccleaner


    =============================================

    The safest procedure to reinstall ZA Extreme Security :


    1.) Download the Latest installer preferably with IE Browser and (no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.

    (MultiPlatform, installer will install on Both WinXP SP3 and Vista and Windows7)

    Click Here: ==> ZoneAlarm Extreme Security updates

    NOTE: if you have not installed Zone Alarm before, then Skip down to step 5.)

    2.) Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview - Preferences tab)

    3.) Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory

    4.) Now Uninstall Zone Alarm using Windows Uninstall or on Windows 7 , Control Panel/Uninstal a program option.

    5.) Now Install the new update (clean Install) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..

    *** NOTICE: Please note that ZAAV, ZASS and ZA Extreme do not play nice with many overlapping security tools (even if disabled).

    *** For example, the Following programs may not work well with ZoneAlarm: Kaspersky (KAV) or (KISS),Norton/Symantec, McAfee,AVG,AVAST 5, Spysweeper, NOD32, Spyware Doctor, trojan hunter, adware, SpyBotSearch & Destroy, PC tools Threat Fire, any other Anti-Virus program, some Anti-Spyware programs, Registry Guard or Registry locking tools, etc...
    Last edited by GeorgeV; December 16th, 2010 at 05:35 AM. Reason: fix Typos
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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