Thanks for all replies in advance. My operating system is windows xp pro. Zone alarm extreme version is 9.3.037. this problem has been happening for sometime. When I reboot my pc the internet connection never works. I have to do a repair on the connection to get it to work. after the repair I always have to respond to the message about a new network found and allow it into the trusted zone. If I take zone alarm down before the repair the connection works ok. Recently zone alarm ask me if I wanted to go to the max security level and after replying yes I lose all connectivity to the internet which is extreme security but not what I was hoping for. Can anyone tell me what settings could be causing these problems?