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Thread: [SOLVED] Not a valid Win32 Application Error

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  1. #1
    middledan Guest

    Default [SOLVED] Not a valid Win32 Application Error

    I downloaded the update 93 037 000 when prompted. The installation file downloads and is saved to the hardrive. When I click on the file to install it I get the error message 93 037 000 exe is not a valed win 32 application. This happens on both my computers running Windows 7? Help please....

  2. #2
    Join Date
    Nov 2004
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    Default Re: Not a valid Win32 Application Error

    This means the file is corrupted or incomplete...
    You have not mentioned the exact version of ZA you are using. So, I can't give you a specific link to download it.

    Btw, this has been posted many times before. A search on this board would have given you plenty of results

    Fax
    Last edited by fax; December 13th, 2010 at 06:05 AM.

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  3. #3
    middledan Guest

    Default Re: Not a valid Win32 Application Error

    The file I downloaded is directly from the Zone Alarm Download page that you are directed to when you click on "check for update."

    I am currently using 9.1.507.000

    I my previous search of the related issue, none of the answers given seemed to address my problem.

    md

  4. #4
    Join Date
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    Default Re: Not a valid Win32 Application Error


    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    10,465

    Default Re: Not a valid Win32 Application Error

    Quote Originally Posted by middledan View Post
    The file I downloaded is directly from the Zone Alarm Download page that you are directed to when you click on "check for update."

    I am currently using 9.1.507.000

    I my previous search of the related issue, none of the answers given seemed to address my problem.

    md
    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    Whenever posting here- or Contacting ZA Tech Support, it is always advisable to list Full details of your Computer:


    Windows OS (XP SP 2 or 3 / Vista SP 1 or 2 / Windows 7 32-Bit/64-Bit),

    List your ZoneAlarm product Type (Free,Pro,AV, Suite,Extreme) and also the ZA version number (7.0,8.0,9.0,9.1,9.2,9.3),

    B.) It looks like your Upgrade Download may Have been Corrupted durring the Download or install proccess.
    The Best Fix for this problem is to Uninstall the Corrupte Version.. and download a fresh copy of ZA 9.x and do a Clean re-install.

    The safest procedure is to Download Zone Alarm :


    1.) Download the Latest installer preferably with IE Browser and (no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.

    2.) Now Install the new update (clean Install) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..

    *** NOTICE: Please note that ZAAV, ZASS and ZAXS do not play nice with many overlapping security tools (even if disabled).
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    middledan Guest

    Default Re: Not a valid Win32 Application Error

    Thanks so much. Your links to the right download file did the trick. Sorry I couldn't find them myself.

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