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Thread: Strange behaviour from ZoneAlarm...

  1. #1
    stormsy Guest

    Question Strange behaviour from ZoneAlarm...

    Hi all,

    I didn't know where to put this, if it's in the wrong place, then do move it.

    Well, first off I've noticed strange behaviour of ZoneAlarm Internet Secuirty (ver 9.3.014.000) and it's frequency of updating its AV signatures.

    To explain: once my computer has booted up and I am on the desktop, 5 mins afterwards ZAISS will update, after then every hour it will update (which usually takes 2 mins max.). Recently, 2 days ago, ZAISS will update 5 mins after booting up to the desktop and then 15 mins after that it will update again. However, the time it takes to complete the update is now 5 mins instead of 2 mins. I guess it is updating as the DAT version is increasing compared to GerogeV's DAT version, but the behaviour is strange. I'm not sure what to do... :S

    Secondly - on September 13th 2010, ZAISS ver 9.3.037.000 was released. I understand that due to the numerous servers ZA has around the world, it takes time to roll the latest version of ZAISS across all the servers. It's been 3 months and ZAISS has not notified me (automatically) of the new update. It was only luck that I clicked on "Check for Updates" did it appear saying there was a new update.

    Can I install 9.3.037.000 "over-the-top" of 9.3.014.000 that I have installed, or do I need to do a clean installation?

    I've done a Super Scan of the computer (latest AV updates), as well as with MalwareBytes and SuperAnti Spyware Edition FREE (both do not run with real-time protection as of conflicts with ZA). The results come back saying I'm clean - no infections.

    My computer setup is;
    WinXP Home Ed, SP3 with latest available updates,
    ZAISS 9.3.014.000 (with latest DAT file updates),
    ZA ForceField 1.5.053.049 (latest version).

    Any ideas would be appreciated,
    Thanks,
    Stormsy.
    Last edited by stormsy; December 15th, 2010 at 05:02 AM.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Strange behaviour from ZoneAlarm...

    Hi!
    timing of updates really depends on many different factors, load of servers, speed of connection at that time, size of the update, etc... so it can be perfectly normal that timing may vary.

    Minor bug fix releases are normally not pushed out to users. You can download the updated version and install on top.

    Unless already suggested I would personally move to ZA Extreme with forcefield and ZASS in one software rather than running two of them seperately. This has also a pricing advantage.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    stormsy Guest

    Default Re: Strange behaviour from ZoneAlarm...

    Thanks for the reply Fax.

    I have thought about going over to ZA Extreme - but the license for ZAISS is renewed half-way through the licence for ForceField - just the timing of things... I shall think about it, it has crossed my mind before.

    Good - I shall install the minor fix some time this week. I'll post a reply with the outcome.

    Thanks!
    Stormsy.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Strange behaviour from ZoneAlarm...

    You're welcome!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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