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Thread: New Computer - Strange packaging - should I be worried

  1. #1
    caddetc Guest

    Cool New Computer - Strange packaging - should I be worried

    I just purchased a NEW laptop from Office Depot. There were issues with the lithium battery in the first one, so I exchanged it for another one. Since I had opened a similar one (the first was an 1162, the newest one was an 1160 - same laptop, different Harddrive), soI knew what to expect from the packing materials...
    The box for the newest one seemed to be factory-sealed. I inspected the tape at the store (since another store had tried to foist an "open-box" on me), and opened the box at the store - in the company of one of the sales staff, so that they could help me insert the battery.
    A small, colorful piece of folded paper dropped to the floor as we were opening the box. I was distracted, apprehensive, and did not notice the "packing" items (set-up posters, etc) - of which there are very few in the latest computers (go green). I casually tossed the paper into the bottom of the box.
    The next day, I was ready to set up the laptop, and needed the set-up poster (so that I didn't shove the USB socket into the HDMI port). I dug into the bottom of the box and retrieved the colorful paper. The small brochure in the box was NOT the set-up poster, but a brochure from a LOCAL evangelist-preacher!!! (Note that "Local" means within 10 miles of the store).
    I ran a scan with the latest download of ZA Extreme Security (I have a 3 PC license), and it found nothing.
    I am paranoid anyhow, and knowing what possible dangers lurk in code, I am very suspect of the new laptop. Should I be worried about having possible spyware or malware on the pc, even though the box seemed to be factory sealed? Thanks for any serious attempts to answer this riddle...Happy Holidays...

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,469

    Smile Re: New Computer - Strange packaging - should I be worried

    Hello;

    Welcome to the Zone Alarm User Forum..

    Here is some excelents Advise by Senior Contributor, NaiveMelody:

    NOTE: Most new PC's & laptops will include some pre-installed/ 'trial' security software...

    - even if you do not activate the 'trial' software - you will need to "properly" un-install them with the vendor's uninstall utility before installing ZoneAlarm.

    - with ZoneAlarm Free basic firewall and ZoneAlam Pro you can use any other brand of anti-virus software you wish so long as it does 'not contain' a firewall or firewall-like module(some anti-virus or anti-spyware software 'may' include a firewall in small print- please read the fine print).

    - with ZoneAlarm AntiVirus, ZoneAlarm Suite and ZoneAlarm Extreme there is less of a need for additional security software
    . If you do wish to supplement/ add another layer of defense -make sure it does not contain another Firewall or anti-virus scanning module.

    When installing ZoneAlarm for the first time it is be best to un-install all other security software first --please be cautious with using other security software by following the two rules below...

    __________________________________________________ ___________

    Just One, Not Two -- Never use two software firewalls at the same time. Completely uninstall one before installing another.
    Use the vendor's uninstall utility:
    > Remove Norton, McAfee, Trend Micro, BitDefender
    click here > http://www.zonealarm.com/security/en...all/step-1.htm

    - or try AppRemover,
    - or use the Windows add/remove software tool in the control panel. Use of the vendor's uninstall utility is preferred.
    __________________________________________________ _______

    Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another; simply disabling/ shutting off one anti-virus while trying to use/ install another is not recommended and will cause some sort of problem/ errors - please "properly" un-install one before installing a new anti-virus software.
    Use the vendor's uninstall utility:
    > Remove Norton, McAfee, Trend Micro, BitDefender
    click here > http://www.zonealarm.com/security/en-us/install/step-1.htm

    - or try AppRemover,
    - or use the Windows add/remove software tool in the control panel. Use of the vendor's uninstall utility is preferred.
    __________________________________________________ ___________
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    caddetc Guest

    Default Re: New Computer - Strange packaging - should I be worried

    Thank you for your reply. I have already successfully installed ZA Extreme Security, but I will definitely keep these suggestions handy...

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,469

    Default Re: New Computer - Strange packaging - should I be worried

    Your Welcome...
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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