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Thread: Scan Logs

  1. #1
    Kayo Guest

    Cool Scan Logs

    Does ZoneAlarm Anti-Virus create a Log File after it runs a scan? Also the other day I ran the Free Version of MalwareBytes and it detected 11 errors. Why did the Anti-Virus miss them and why didn't the Firewall miss them or do I have some option defined wrong in the Firewall or with the Scan? Any assistance would be greatly appreciated?

  2. #2
    Join Date
    Nov 2004
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    Default Re: Scan Logs


    Click here for ZA Support
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  3. #3
    Kayo Guest

    Question Re: Scan Logs

    Thank you for your response. I made the appropaite changes and ran the scan which completed successfully. I then ran MalwareBytes as before and encountered 2 infected files and 1 infected registry entry. I also noticed that MalwareBytes scanned approximately 35K more files in the same amount of time as ZoneAlarm. Are there anymore updates that I have to make to corrected the problem or add a link to the trusted zone. I guess that I do not understand why one program locates errors and one doesn't. My scan targets look Ok to me. Any assistance will be greatly appreciated. Thanks for your assistance.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,285

    Default Re: Scan Logs

    I am not sure I follow. You keep been infected?

    I would recommend to clean your system as indicated here:
    Malware Clean-up Guidance

    Including having your system check by malware experts at bleepingcomputer and/or spywarehammer.

    If there are files/malware not recognised by ZA then send it to Kaspersky (engine in ZA) as already indicated in:
    xyz was not detected. What I should do?

    For understanding trusted and internet zone please have a good reading of the ZA manual can you can find here.

    Finally, we are all users here, if you have a valid license you can contact, free of charge, the ZA technical support at the link in my signature.

    Thanks,
    Fax
    Last edited by fax; January 2nd, 2011 at 12:03 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Kayo Guest

    Default Checking for Malware

    Does any of the Zone Alarm Scan for Malware errors or do I have to use MalwareByptes in order to check for those errors.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,285

    Default Re: Scan Logs

    Yes, as any antivirus on the market. For issue of components not identified by Zonealarm please refer to the link I have already posted above.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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