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Thread: Problems Updating ZoneAlarm Extreme Security

  1. #1
    schoolkid Guest

    Default Problems Updating ZoneAlarm Extreme Security

    I'm trying to update from the 9.3.014.000 to the 91_603_000. I have 2 computers, one running Windows 7 and the laptop is running Vista. Both computers are using IE 8 and both updated on windows files.

    I download and save the zonealarm update file to my computers' desktops(I've tried this 4 times now), I get the same error that the ZASPsetup 91 603 000 en.exe is not a valid Win32 application. I've never had this problem before updating zonealarm extreme security in the past 2 years I've had it. Technical help wants me to save to another location and run disk clean up which doesn't help. I'm frustrated with them. My next option is to uninstall and reinstall zonealarm, but I thought I would see if someone here had another idea of what's causing this.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Problems Updating ZoneAlarm Extreme Security

    I'm trying to update from the 9.3.014.000 to the 91_603_000. I have 2 computers, one running Windows 7 and the laptop is running Vista. Both computers are using IE 8 and both updated on windows files.
    1.) If you are trying to Downgrade from Ver. 9.3 back to Ver. 9.1 (Not Recomended), then You Must Uninstall ZA 9.3 and Run a Registry cleaner like "Ccleaner.exe", Reboot your computer and then try Re-Installing the version of Zone Alarm you want..

    I download and save the zonealarm update file to my computers' desktops(I've tried this 4 times now), I get the same error that the ZASPsetup 91 603 000 en.exe is not a valid Win32 application.
    This Error is a Windows Alert, telling you that the Download you are trying to install is either an Incomplete Download or a Corrupted Download..

    You must delete all copies of that bad download, and clean out your IE temporary files etc.. then download a Fresh copy with IE8..
    I recomend that you Download and install the Current Lastest version of Zone Alarm..

    Follow the Instructions Below:

    1.) Download the Latest installer preferably with IE Browser and (no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.

    (MultiPlatform, installer will install on Both WinXP SP3 and Vista and Windows7)

    ZoneAlarm Extreme Security updates

    NOTE: if you have not installed Zone Alarm before, then Skip down to step 5.)

    2.) Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview - Preferences tab)

    3.) Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory

    4.) Now Uninstall Zone Alarm using Windows Uninstall or on Windows 7 , Control Panel/Uninstal a program option.

    5.) Now Install the new update (clean Install) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..

    *** NOTICE: Please note that ZAAV, ZASS and ZAXS do not play nice with many overlapping security tools (even if disabled).
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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