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Thread: Automatic Update Frequency

  1. #1
    tbgnirrep Guest

    Default Automatic Update Frequency

    Under the advanced options section of the anti-virus/anti-spyware section I have selected the update frequency as every 24 hours. However, the updates occur more frequently - sometime twice a day. Updates are also performed shortly after I turn the computer on which I often do two or three times a day.

    This happens on my second computer and on my daughters computer so I don't think it is a program malfunction.

    Why can't Zone Alarm Security Suite tell time properly? Twenty-four hours should be twenty-four hours not four or five!

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Automatic Update Frequency

    Hello;

    1.) Please check and make sure that the Year/Date and Time is Correct on both computers.. even if off by a few minutes can result in problems..

    2.) you may have a Corrupted install of Zone Alarm.. You will need to try a RESET of the Za Configuration.

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock in the system tray lower right corner

    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    Did you updated any software in your computer or installed new software recently?

    The new update or the new software may conflict with ZA and cause this issue.


    if the above does not fix the problem then Contact Tech Support Live Chat link in my Signature..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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