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Thread: Renewal problems

  1. #1
    lslaback Guest

    Default Renewal problems

    My first renewal try I selected 1 PC/2yrs. The checkout showed 3PCs/1 yr. Repeat try, same result. Next try, the 1 PC option was not shown.
    Also in the first two tries 3 other items were added to my basket.
    Basically the web based renewal process seems broken.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: Renewal problems

    I'm Sorry We are ALL Users in this User Forum..

    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..

    Please Contact Customer Support (Live Chat) Directly and explain your Renewal problem to them..

    Click on the Customer Support link in my Signature..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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