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Thread: W7-x64, Office 2010 x64 - Sonicwall not working => Upgrade to ZA 10.1.079.000

  1. #1
    cherdeg Guest

    Thumbs up W7-x64, Office 2010 x64 - Sonicwall not working => Upgrade to ZA 10.1.079.000

    Hi,

    The "SonicWall Anti-SPAM Desktop" is listed under "Inactive Add-Ins" in Outlook 2010. Also there is no directory listed for the Add-In's dll.

    In no ribbon there is any ZoneAlarm button, and there have no Junk-Mail folders been created.

    ZoneAlarm Security Suite v9.3.037 was of course installed _after_ Office 2010. I'd very like to use the full functionality of my paid product; please help.

    Regards,
    Chris

  2. #2
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    Default Re: W7-x64, Office 2010 x64 - Sonicwall not working

    Hi!

    you may want to check with official technical support (link in my signature). I think there was already a post here mentioning of the issue on x64 and office 2010.

    See for example, here below on sonicwall forum:
    http://www.firewalls.com/forum/junk-...-outlook-2010/

    You may need to wait for the next major release of ZA to be issued sometime this year.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  3. #3
    cherdeg Guest

    Default Re: W7-x64, Office 2010 x64 - Sonicwall not working

    Thanks for the quick reply.

    So you guys seriously want tell me that for over 4 months you're not able to simply compile a 64bit version of a simple Outlook Add-In and I'll have to switch to a 32bit version of Office 2010 to get the functionality working I have paid for?

    You must be kidding...

  4. #4
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    Default Re: W7-x64, Office 2010 x64 - Sonicwall not working

    Sorry all users here....
    You have to contact ZA staff as already indicated. If you are not happy with ZA you can ask for a refund if applicable.

    Unless you have other linked issues I will close this thread since we already said all we could. You can always PM me for re-opening it in case you need to post any solution to the issue.

    Thanks,
    Fax
    Last edited by fax; January 24th, 2011 at 05:51 AM.

    Click here for ZA Support
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  5. #5
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    Default Re: W7-x64, Office 2010 x64 - Sonicwall not working

    Quote Originally Posted by cherdeg View Post
    Thanks for the quick reply.

    So you guys seriously want tell me that for over 4 months you're not able to simply compile a 64bit version of a simple Outlook Add-In and I'll have to switch to a 32bit version of Office 2010 to get the functionality working I have paid for?

    You must be kidding...
    I'm sorry but we are ALL Users here in this User Forum,
    The Software Developers and Tech Support do not monitor this Forum..

    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..

    What Guru Fax was Explaining to you, was that "Sonicwall" is a module that was designed to work with Outlook 2007 in 32-bit and 64-bit, and apparently was created before Microsoft Created Outlook 2010..

    The reason that you need to wait for the Next Major Update of Zone Alarm that may include the Sonicwall Fix for Outlook 2010 64-bit, is that SONICWALL is not created by Checkpoint, the ZoneAlarm Developers do not have the Source Code for Sonicwall so they can't Fix it or re-compile SonicWall..


    Thank you in advance for you understanding in this matter..
    Last edited by GeorgeV; February 5th, 2011 at 06:54 AM. Reason: typo
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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  6. #6
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    Thumbs up Re: W7-x64, Office 2010 x64 - Sonicwall not working

    Status Report on Compatibility with Microsoft Outlook 2010 64-bit version.

    ZoneAlarm version 10.1.079.000

    Here is a list of the fixes and updates.
    Note: not all fixes apply to all products.
    Fixed issue: AntiSpam version not displayed in Vista/Win7
    Fixed issue: Various other improvements and fixes


    the Above Fixes in ZAES 10.1.079 have Resolved the Issue with MS Outlook 2010 64-bit version and the SonicWall Toolbar..

    Sonic Wall tool-bar has been loading and working OK for several Weeks now with MS Outlook 2010 64-bit on Windows 7 64-Bit OS..
    Last edited by GeorgeV; March 4th, 2012 at 05:08 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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