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Thread: Parental Controls

  1. #1
    tallmansmith Guest

    Default Parental Controls

    Yesterday, I
    switched from DSL to Cable internet service.
    every webpage (except homepage) is blocked by Parental Controls
    with a message "Unknown Category/Rating".

    With Parental Controls disabled, everything is accessible.
    Needless to say, "everything" is not acceptable with
    younger teens.
    WinXP HomeZASS:

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005

    Default Re: Parental Controls

    The ZA did the "new network found" after immediately connecting to the cable modem and connecting to the cable provider?
    Are the correct dns server of the cable provider being used (not the dsl dns servers)?

    Best regards.

  3. #3
    creative8 Guest

    Default Re: Parental Controls

    I just had a new cable modem installed and had this same problem. I turned ZA off and then back on and the new network found screen came up. I clicked ok and that was all it took. Everything seems fine now.

    Thanks oldsod.

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