ZoneAlarm Security Suite version:9.3.014.000
Anti-virus engine version:18.104.22.168
Anti-virus signature DAT file version:1044691968
With Vista Ultimate
I use Cobian Backup 10 (http://www.educ.umu.se/~cobian/cobianbackup.htm)
When I download the Cobian installation software and then scan the download, the ZASS scan shows no detections but in the ZASS log I get the message "Error: The environment is incorrect." for the Cobian download file.
In the description ZASS states "Anti-virus attempted but failed to scan a file and/or system for viruses"
Would be grateful for any help or advice.