Results 1 to 2 of 2

Thread: ZA Antivirus - No Response to Three Fields

  1. #1
    Kayo Guest

    Default ZA Antivirus - No Response to Three Fields

    I am currently running ZoneAlarm Antivirus, Windows XP SP 3. The questions that I have are when I click on any of the two (2) items in the Additional Services box I receive no response. Also when I click the Verify that I am running all the necessary protection on my computer I also receive no response. I am missing something or is that normal.

  2. #2
    Join Date
    Nov 2004

    Default Re: ZA Antivirus - No Response to Three Fields

    And these items are? Could you please be more explicit?
    You mean hyperlinks that should open a browser window?

    if yes, this may be linked to a bad install of ZA or broken functionality in XP in calling the default browser. The first problem can be fixed by a clean install of ZA (remove ZA from XP add/remove applications and then reinstall the latest version), for the latter I don't know, better ask in dedicated forum for OS support.

    You seem to be plugged by problems with ZA software. I would recommend you contact the official ZA technical support rather than the user support forum. This is to have your issues recorded and troubleshooted properly and eventually claim for a refund if applicable.

    Last edited by fax; February 27th, 2011 at 03:30 AM.

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. ZA Antivirus scans hang; any response from zonealarm folks?
    By zappher in forum ZoneAlarm Anti-virus & Anti-spyware
    Replies: 3
    Last Post: February 11th, 2008, 10:04 PM
  2. I Really need a response!!!!!!
    By icitinuris in forum General - Questions that don't fit any other category
    Replies: 4
    Last Post: June 22nd, 2006, 06:20 PM


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts