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  1. #1
    criticalerror Guest

    Question Renewal not showing

    I just renewed my Zone Alarm Extreme Security and it went through the installation process but it still shows my update expires in 3 days. I have an order number. it is showing as:

    Version 9.3.037.000
    t vector ""
    Driver version 9.1.522.000
    av engine version 8.0.2.48 DAT file version 1025017280
    anti-spam version 6.0.0.2385
    browser security 1.5.152.14

    I am running windows 7

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Renewal not showing

    Not to worry,

    (We are all Users here in this Forum, Customer Support does not Monitor this User Forum)

    It usually takes 24 or more hours for all of the Checkpoint Computers to be updated, and finally get back to your ZA DATA Base to inicate your new Renewed status..I would wait 24 hours, and if no change then contact ZA Customer Support (Live Chat) link in my Signature and give them your details of your renewal..
    Last edited by GeorgeV; March 5th, 2011 at 04:55 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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    Closed Sundays and Holidays

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