Results 1 to 7 of 7

Thread: Solved: slow auto anti-virus update

  1. #1
    Seejayuu Guest

    Thumbs up Solved: slow auto anti-virus update

    Like others I was suffering from pain....fully slow auto anti-virus updates c.10mins that slowed all other programmes.
    Yesterday I had/installed the auto programme update ZoneAlarm Security Suite 9.3.037.000.
    Anti-virus update today just flew!
    However yesterday I saw a user report that commended the registry cleaner R......a. Tried it for free. Astonished at the alleged number of errors compared with my usual registry cleaner. Installed the aforementioned cleaner and remedied errors.
    So not sure which cured the slow update! If ZoneAlarm then many thanks.

  2. #2
    Seejayuu Guest

    Unhappy Re: Solved?: slow auto anti-virus update

    Maybe I cheered to soon . Y'day I updated at 09:37 GMT. Today at 13.47 GMT. Back to very slow c.12 mins. Registry cleaner showing no errors. Nxt week I'll try in the morning again. Maybe it is a demand load thing on the servers.

  3. #3
    Seejayuu Guest

    Wink Re: Solved: slow auto anti-virus update

    Quote Originally Posted by Seejayuu View Post
    ... Nxt week I'll try in the morning again ...
    I did this morning at 09.34 GMT. 4 mins. Must remember to do my every 24 hr update first thing.

  4. #4

    Default NOT Solved: slow auto anti-virus update

    I also have the issue with the length of time it takes to do the daily update for ZoneAlarm Anti-virus.

    There is a setting for update frequency in advanced options which I changed from hourly to daily quite a while back. However, as I researched today, we can't set when the update happens.

    The checkbox should read "Enable automatic anti-virus updates (recommended) to run at the absolutely worst time for me" I have mine set at 24 hours, unfortunately it ran today at 10:30 or so while I was on the phone with a client. I had to say, I'll call you back in a while when my &%^$*#& anti-virus update quits running.

    If ZA can't speed the darn thing up, why not let it run at a time convenient for us? My backup program let's me set the time. ZA let's us set the time for the scans. Why not for the update?

    I've used ZA for a decade. This is really starting to bug me. Is version 10 any better?

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: NOT Solved: slow auto anti-virus update

    Quote Originally Posted by denverdave View Post
    Is version 10 any better?
    If you really want to improve it you should test the new version 10 and then feedback ZA directly (via the beta web form) about it. The feedback will go directly to ZA development team and it will help having version 10 faster. Otherwise you are likely to get the same problem in 10.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6

    Default NOT Solved: slow auto anti-virus update

    I have contacted support on this issue before and I'll try out 10. A quick scan on the subject shows many others with the same issue.

    ~~offtopic~~

    Dave
    Last edited by fax; March 15th, 2011 at 10:41 AM. Reason: offtopic - please stick to the issue - thanks

  7. #7
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Solved: slow auto anti-virus update

    Some offtopic remarks needed to go.

    This is a known issue, some of you already reported it here and official response is included in this section as a sticky thread here:
    http://forums.zonealarm.com/showpost...67&postcount=8

    Please do not hesitate to try the latest version 10 and feedback directly to ZA development.

    Thanks,
    Fax
    Last edited by fax; March 15th, 2011 at 10:45 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [SOLVED] 'Anti-virus needs an update' --> Proxy settings + server exceptions
    By MissBee in forum ZoneAlarm Anti-virus & Anti-spyware
    Replies: 4
    Last Post: August 16th, 2010, 03:27 AM
  2. Anti-virus/Anti-spyware auto updates
    By rupertgiles in forum ZoneAlarm Anti-virus & Anti-spyware
    Replies: 1
    Last Post: November 23rd, 2009, 09:41 AM
  3. Unified Product & Anti-Virus auto-updates
    By bmcrose in forum ZoneAlarm Anti-virus & Anti-spyware
    Replies: 7
    Last Post: September 9th, 2009, 07:20 AM
  4. Anti-virus/Anti-Spy will not run after learning period on auto learn
    By sdonnor in forum ZoneAlarm Anti-virus & Anti-spyware
    Replies: 1
    Last Post: October 26th, 2008, 01:48 AM
  5. ZASS anti-virus and anti-spyware not updating=SOLVED
    By qbixqbix in forum ZoneAlarm Anti-virus & Anti-spyware
    Replies: 0
    Last Post: April 24th, 2008, 04:33 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •