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Thread: Can't enable ZA toolbar from IE8 add-ons

  1. #1
    katiebuglove Guest

    Default Can't enable ZA toolbar from IE8 add-ons

    My toolbar does not appear when I open a browser so I open a normal browser (not private) and enable FF from Tools>Manage Add-ons and close the window. Then I turn on the FF toolbar from View>Toolbars>Zone Alarm Toolbar. When I close the browser and reopen (either regular or private) the toolbar doesn't appear and when I check manage add-ons FF toolbar is disabled again.

    Just wondering if this is the problem: For some reason, I have IE8 installed in C:|Windows and C:\Program Files\Internet Explorer.

    Windows XP, SP3

    ZoneAlarm Extreme Security version:9.3.037.000
    TrueVector version:9.3.037.000
    Driver version:9.1.522.000
    Anti-virus engine version:8.0.2.48
    Anti-virus signature DAT file version:1047731712
    AntiSpam version:6.0.0.2383
    ZoneAlarm Browser Security 1.5.152.14
    ZoneAlarm ForceField Spyware Scanner 1.5.53.235
    ZoneAlarm ForceField Anti-Phishing Database 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database 04.155

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,283

    Default Re: Can't enable ZA toolbar from IE8 add-ons

    In case you don't get help from other users here, do check with the official ZA support, free for registered users, at the the link in my signature.

    This is especially important if you keep having problems with ZA (as it seems from the many post here), so you can get more didicated support and records/logs of the issues.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    katiebuglove Guest

    Default Re: Can't enable ZA toolbar from IE8 add-ons

    It's solved (I think!) I turned off Browser Security in ZA Control Panel, opened browser window, enabled ZA toolbar add-ons, closed browser, turned on Browser Security, reopened browsers (regular and private) and VIOLA! and all is good now!

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