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Thread: Firefox misbehavoir with ZA Sec Suite

  1. #1
    mapson4 Guest

    Default Firefox misbehavoir with ZA Sec Suite

    I have recently installed ZoneAlarm Security Suite version:9.3.037.000
    After that Firefox V 3.6.15 (current version) now exhibits two issues.
    1. You can no-longer open a new window from the file menu (only new tabs)
    2. When you exit Firefox, the GUI disappears, however the process still exists in task manager. You cannot start or restart Firefox until you end task the old hanging one in Task manager.
    3. The GUI when the ZA toolbar is set to view is 3 rows high with a strange bunch of icons, partially repeated.


    If I shut down the Zone Alarm addin, the above issues go away.

    Is this intentional or bugs?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,285

    Default Re: Firefox misbehavoir with ZA Sec Suite

    Probably a conflict with some ff add-ins or a ff corrupted profile.
    Try to reset the ff profile (see instruction in the forcefield section). Load firefox clean and slowly add the third party add-ins.

    You may want to contact the ZA official technical support at the link in my signature (we are all users here) to report the issue or even better try the latest ZA extreme beta, replicate and fillin the beta web form. The feedback will reach directly the ZA development team.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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