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Thread: ZoneAlarm won't allow internet access

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  1. #1
    swap Guest

    Default ZoneAlarm won't allow internet access

    I've un-installed and re-installed ZoneAlarm, but nothing seems to work.
    My DHCP and DNS servers are in the firewall zone as Trusted.
    My Windows Firewall is turned off.
    I cannot figure out what is going on.
    This happened yesterday and the only thing I know is a Windows update installed yesterday for Windows Defender called KB915597. Could this be causing an issue with ZoneAlarm?

    Any ideas on how to fix it?

  2. #2
    mandex Guest

    Default Re: ZoneAlarm won't allow internet access

    I have the same problem - would love to hear any solutions.

  3. #3
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Post Re: ZoneAlarm won't allow internet access

    Quote Originally Posted by mandex View Post
    I have the same problem - would love to hear any solutions.
    Me Too! post are not very Helpful..

    The More information you post the more likely users here will be able to understand the issue and try to help.

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details about your computer and Software that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    It is normally Helpful when posting here to give full details of your computer setup.

    Give the Exact Type and version of Zone Alarm used,
    Windows Version used,
    other security tools installed.
    is this a First time install?
    Has ZA or Windows Stopped working recently?
    other issues?
    Error messages in the ZA logs?

    also is this a DeskTop, Laptop computer or Netbook.

    Please List any other Security Programs installed as these programs may be conflicting with Zone Alarm.
    ZoneAlarm® Extreme Security

    Click here for ZA Support
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