"Check for product updates: Automatically, feature Only Works if Checkpoint Marketing has turned on the Update Notice on the Distribution Servers at their end..
They Usually Only do this for Major Updates like change from Ver 9x to ver 10x or Emergency Bug fix."
I find this interesting. I too thought that updates are done automatically when checked, not just for magor versions. Unfortunately Zone Alarm Extreme Security is on my 16 year old's (girl) laptop's computer and I thought she was protected. And I am sure the version is from Sept 2010.
Long story short- she has the win 7 security 2011 virus/trojan what ever and now I have to figure out how to remove it, since we can't run any *.exe file- we can't even run Zone Alarm to update it and maybe remove? Haven't tried "safe mode" yet.
I have Norton on another laptop and it seems to always run the updates.
I know this is a training issue for a 16 year old, however something a little more automatic might be a good idea, as she is on line constantly.
At a minimum- I would think that there might be a ZA tool to clean this type of thing up, or at least instructions. I can't find anything here to really help. Maybe I am not looking in the correct forum? Any valid links/suggestions are welcome.
Found info by "FAX" member- will try that.