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Thread: Lockouts and hangs when a VPN client is connected

  1. #1
    bdissen Guest

    Default Lockouts and hangs when a VPN client is connected

    I recently upgraded to V9 (from V7 - since the ZA database got screwed and figured - why not?) and started experiencing lockouts and hangs when a VPN client is connected. These are periodic - when they happen Windows stops responding and internet activity stops. Then after a few minutes things start working again. I have reverted to 9.44 and still the same.

    DNS servers are in trusted zone.
    No ZA alerts.

    The lockouts do not appear to happen when no VPN clients are connected.

    Has anyone experience with this? Would I be best served by going back to 9.009? V7?

  2. #2
    Join Date
    Nov 2004
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    Default Re: Lockouts and hangs when a VPN client is connected

    I would first review the troubleshooting steps detailed in the manual:
    http://download.zonealarm.com/bin/in...nter/39626.htm

    Then I would ensure your VPN client software and drivers are up-to-date, a good update of system drivers and software should also help. Finally review the many posts here related to VPN using the search function. For example:

    http://forums.zonealarm.com/showthread.php?t=74323

    If all else fails better to move to something else than ZA rather than installing an old (potentially vulnerable) and unsupported version.

    Hope this helps.

    Click here for ZA Support
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  3. #3
    bdissen Guest

    Default Re: Lockouts and hangs when a VPN client is connected

    Thank you for your reply. The VPN itself works fine. The issue is that the VPN host (XP with ZA) periodically gets locked out even when it is directly used. The VPN client does not get bothered. When the VPN client is disconnected lockouts do not happen.

  4. #4
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    Default Re: Lockouts and hangs when a VPN client is connected

    Sorry no idea then, may be others more experienced users could give some help

    Click here for ZA Support
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  5. #5
    bdissen Guest

    Default Re: Lockouts and hangs when a VPN client is connected

    Reverted to V7 and no problems.

  6. #6
    Join Date
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    Default Re: Lockouts and hangs when a VPN client is connected

    Closing this thread since you have reverted to previous version.

    Please consider that running old security tools is like running no tools. Better to find an alternative but up-to-date.

    Thanks,
    Fax
    Last edited by fax; May 12th, 2011 at 01:18 AM.

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