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Thread: New version za pro and OS other than EN

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  1. #1
    pdexie Guest

    Default New version za pro and OS other than EN

    I have downloaded the latest version of zapro.
    But it wil install, but at the end of the installation i get an error of a vista64.dll
    So the new version don't work for me.

    I have windows 7 premium 32 bits installed at my laptop.

    I have search here for sollution, but not found.

    No one els with same problem?

  2. #2
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    Default Re: new version za pro

    Hi!
    have you tried this:
    http://forums.zonealarm.com/showpost...87&postcount=3

    Also specify where you have downloaded the installer. There are two type of installers. The full and the web one.

    Fax

    Click here for ZA Support
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  3. #3
    pdexie Guest

    Default Re: new version za pro

    I have downloaded the fulldownload at this site here.

    I will try your option

  4. #4
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    Default Re: new version za pro

    Sorry, which site? There was no link attached.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  5. #5
    pdexie Guest

    Default Re: new version za pro

    I downloaded from this site here.

    http://download.zonealarm.com/bin/fr...seHistory.html

  6. #6
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    Default Re: new version za pro

    Try here instead:
    http://download.zonealarm.com/bin/fr...240_000_en.exe

    Its a web installer only 1-2MB

    Click here for ZA Support
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  7. #7
    Greg617 Guest

    Default ZoneAlarm Pro

    Hello,

    I read the thread of 'pdexie'.
    Sorry for the new thread, but the other is closed.
    I have the same problem.

    A popup window, with an error about vista64.dll "not a valid 32 bits application".
    I can't connect to internet after that.
    I have to use a restauration point.

    Downloaded from :
    http://download.zonealarm.com/bin/fr...seHistory.html
    Windows 7 Pro 32

  8. #8
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    Default Re: new version za pro

    Sorry to hear you have problem installing ZAPRO.

    As already suggested to the OP, there is no use to post this type of messages if you do not describe all the steps you performed to troubleshoot the problem.

    Read carefully from the beginning of this thread, try all what was suggested and comment back with what you have done and what was the result as well as with all the detail been already requested. Also is the system English or localised? ZA does not support installation on non English version of the system. You need to wait for the localised version to be issued (if they apply to your country).

    Also contact ZA technical support and troubleshoot with them, they may be aware of the problem and may be able to suggest you the step to resolve the issue.

    Thanks,
    Fax
    Last edited by fax; June 10th, 2011 at 12:55 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  9. #9
    pdexie Guest

    Default Re: new version za pro

    Quote Originally Posted by fax View Post
    Sorry to hear you have problem installing ZAPRO.

    As already suggested to the OP, there is no use to post this type of messages if you do not describe all the steps you performed to troubleshoot the problem.

    Read carefully from the beginning of this thread, try all what was suggested and comment back with what you have done and what was the result as well as with all the detail been already requested. Also is the system English or localised? ZA does not support installation on non English version of the system. You need to wait for the localised version to be issued (if they apply to your country).

    Also contact ZA technical support and troubleshoot with them, they may be aware of the problem and may be able to suggest you the step to resolve the issue.

    Thanks,
    Fax
    ZA does not support installation of non english version???
    What doe you mean with that?
    It is a windows 7 32 bits laptop

    ~~snip~~

    A popup window, with an error about vista64.dll "not a valid 32 bits application

    ~~snip~~

    Cheers
    Last edited by fax; June 10th, 2011 at 01:24 AM.

  10. #10
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    Default Re: new version za pro

    Sorry, some offtopic remarks needed to go, please stick to the issue.

    As far as I know ZA only support English, Spanish, French, German and Italian. You have to install the correponding version based on the system used.There are no localised version of ZA 10 yet, not ETA.

    If you have been using ZA before on a non-supported language and it worked then you have been lucky. But as far as I aware these are the languages supported. Also the error may not linked to your OS.

    You could use the old version 9 up to expiring and the try your luck again with a different ZA10 build or choose a software that works on your system language.

    Thanks,
    Fax
    P.S. changed the title of the thread to point to the likely issue here.
    Last edited by fax; June 10th, 2011 at 01:37 AM.

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