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Thread: Problem with request to update to 10.0.250

  1. #1
    HaltonBrat Guest

    Default Problem with request to update to 10.0.250

    I recently received a popup with an offer to update my ZA to 10.0.250. When I did so, it told me to reboot the PC to activate the change. The PC went down and would not reboot. Now my PC will not boot from the C: drive at all, although it will boot my LINUX from the CD/DVD drive.
    Normally I run Win7 Pro on this computer.

    My question is: Is the popup a virus or a real ZA offer and what if anything can I do about getting the PC working again.

  2. #2
    Join Date
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    Default Re: Problem with request to update to 10.0.250

    You should be able to boot the PC in SAFE MODE. From there run the ZA removal tool: http://download.zonealarm.com/bin/fr...load/clean.exe

    If you cannot boot in safe mode then for sure its not a ZA problem. You will need to reinstall your system.
    If you cannot re-install your system you may have some hardware problems.

    You could google for a forum that helps for system reinstall.

    Sorry,
    Fax
    Last edited by fax; October 10th, 2011 at 12:34 AM.

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