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Thread: [SOLVED] ForceField Halo debris left on desktop

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  1. #1
    codewarrior Guest

    Default [SOLVED] ForceField Halo debris left on desktop

    This is a very minor problem.
    When I close a browser window that is under ForceField, parts of the halo are left on the desktop. They are easy to get rid of but it would be nice if I did not have to mess with them.

    Zonealarm Extreme Security 9.3.037.000
    Windows 7 64 bit Pro.
    Firefox 4.0.1

    I have read forum entries that Firefox 4 does not work with ForceField but it appears to work except for this minor problem.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
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    17,289

    Default Re: ForceField Halo debris left on desktop

    Hi!
    sorry, ZA 9 does not support FF4. You may want to upgrade to version 10.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    codewarrior Guest

    Default Re: ForceField Halo debris left on desktop

    I have 240 days left on my current license for 3 machines.
    It appears that there is no upgrade product for Version 10.

    Is it correct that I have to buy Extreme Security 2012 to get Version 10 ?

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
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    Default Re: ForceField Halo debris left on desktop

    Quote Originally Posted by codewarrior View Post
    Is it correct that I have to buy Extreme Security 2012 to get Version 10 ?
    No, it is not correct.
    With a valid extreme license you can upgrade free to ZA Extreme 10.
    Its safer to remove ZA 9 before moving to ZA 10 and start fresh. Keep note of your license.
    Last edited by fax; June 13th, 2011 at 10:26 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    codewarrior Guest

    Default Re: ForceField Halo debris left on desktop

    I had difficulty finding the free update download page.

    Un-installed Version 9 and Installed Version 10
    Only thing I did not like is that the un-install deletes the install directory so I lost a sub-directory that I created. (contains my license info)

    FireFox 4.0.1 and IE 9 (32 and 64 bit) all work now.
    I no longer get a halo around browser windows.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: ForceField Halo debris left on desktop

    Thank you for taking the to report back.
    Since the issue is resolved I am closing this thread and revise the title.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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