I have a user who keeps getting the Truevector Internet Monitor driver incompatibility message. The thing is, ZoneAlarm is nowhere to be found on his computer. He says he had never installed ZoneAlarm and we do not use it in our company. The driver does not show up in computer management (not in the hidden devices either). None of the services ZoneAlarm uses can be found in the services window. And there is no installation directory to be found on his hard disk (so no vsmon file).

The user would like to be rid of this error message. I was hoping the ZoneAlarm community could help us out.

Thanks in advance,

Rutger Klomp