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Thread: Behavioral Scanning

  1. #1
    glenplace Guest

    Default Behavioral Scanning

    ZoneAlarm version: 10.0.240.000
    vsmon version: 10.0.240.000
    Driver version: 10.0.240.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1053898752
    AntiSpam version: 6.3.1.4971
    ZoneAlarm Browser Security: 1.5.310.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.53.235
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155

    I had to reinstall za on computer..when i enabled behavioral scanning..everything was checked..i have za on another computer but nothing is checked...pls advise

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Behavioral Scanning

    Hi!

    please contact ZA official technical support to troubleshoot the problem (all user here). You will need to clearly explain what is the issue and how did you troubleshoot it. Always come back to them to ensure the problem is logged and eventually escalated.

    The link to ZA technical support is in my signature.

    Please report back IF you find a solution, it may help other users with the same issue.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,640

    Default Re: Behavioral Scanning

    Really all you need to do is check what you want enabled.

    If you restored a backup file with your setting in version 10 then behavioral setting will all be unchecked.

    If that was not the case then just check them to enable. Support wont have any way to know why it happened.

    Just fix it and enjoy.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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