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Thread: No more network

  1. #1
    lelion Guest

    Default No more network

    Hello from France.

    My problem : I work with W7 and ZASS. Recently, a message from W7 security center appears : "No more firewall". I looked on ZASS "Firewall > zones" and my network was no more in the list.

    At the beginning of the work session, ZASS had no problem and the network was detected (and so, the PC protected). The solution is to shut down ZASS and to restart it and then, the network is detected again. I had this problem twice.

    I am quite sure my PC is not infected (scan with ZA, with SpyBot). So, why suddendly the network disappears in ZASS ?

    (Apologies for my faults in english).

    If someone has any idea, thank you.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: No more network

    Hi!

    assuming its a ZA issue and not a connection problem you may want to try to reset the ZA settings. You don't mention the exact version of ZA nor any details on the system so I will guess your are on 9.3 french version on a french OS.

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    If you connect via a router/modem ensure that the network is set to TRUSTED and not internet. Also add (if not there) your DHCP IPs to the ZA firewall zones as TRUSTED. Finally you may need to set your DNS IPs also as TRUSTED in the ZA firewall zones.

    Finally, as user of a licensed (?) version of ZA you can contact, free of charge, the ZA technical support at the link in my signature.

    Thanks,
    Fax
    Last edited by fax; June 19th, 2011 at 12:41 AM.

    Click here for ZA Support
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