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Thread: unable to install zonealarm pro

  1. #1
    testergmt Guest

    Default unable to install zonealarm pro

    im opening the zonealarm pro installation downloaded from your site and tells me
    no valid installation configuration found.
    any help

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: unable to install zonealarm pro

    Exact version of ZA you were try to install?
    Which file? From where?
    Exact version of the OS?
    Language of the OS?
    Which other security tool is installed?
    Were you trying to upgrade?
    Ever used a ZAPRO before?
    Was the error message coming from the OS or the ZA installer?
    etc...
    etc...

    More information you will provide more likely other users here will be able to guess which is the problem and try to help.

    Othewise, if you have a Valid ZA license you can contact, free of charge, the ZA technical support at the link in my signature.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    testergmt Guest

    Default Re: unable to install zonealarm pro

    windows seven ultimate sp1
    x64
    first time installing zonealarm pro latest version from your site
    no valid installation configuration found is the error message only this
    i think from windows the error message comes
    is there any chance is error comes just because my username is in another language?
    dont know
    edit 1ok i found it it was because my username was in another language
    edit 2 it does not let me to install it because i have avast free...god...
    Last edited by testergmt; June 23rd, 2011 at 09:13 AM.

  4. #4
    Join Date
    Nov 2004
    Location
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    Posts
    17,287

    Default Re: unable to install zonealarm pro

    Is the OS in English (EN)?
    Is the version the latest 10.0.241.000? or 10.0.240.000?

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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