TRANSCRIPT OF CHAT WITH CUSTOMER SERV: 1
Andrew: a few wks ago, my pc started repeatedly shuting down with an error msg "irql_not_less_or_equal". on googling, i found this is caused by zonealarm. i uninstalled and it was fine. i then reinstalled, and part way thru the installation the same thing happened.
Zann N.: At this point Andrew, you need to check with the Forum. We do provide basic support for the free firewall but beyond what has been suggested, you need to go to the Forum.