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Thread: IRQL_NOT_LESS_OR_EQUAL - I have Win7 SP1

  1. #1
    Andrew Dillon Guest

    Default IRQL_NOT_LESS_OR_EQUAL - I have Win7 SP1

    TRANSCRIPT OF CHAT WITH CUSTOMER SERV: 1

    Andrew: a few wks ago, my pc started repeatedly shuting down with an error msg "irql_not_less_or_equal". on googling, i found this is caused by zonealarm. i uninstalled and it was fine. i then reinstalled, and part way thru the installation the same thing happened.

    Zann N.: At this point Andrew, you need to check with the Forum. We do provide basic support for the free firewall but beyond what has been suggested, you need to go to the Forum.
    Last edited by GeorgeV; June 23rd, 2011 at 07:00 AM. Reason: Offtopic comments removed

  2. #2
    Join Date
    Jun 2006
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    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: IRQL_NOT_LESS_OR_EQUAL - I have Win7 SP1

    PLEASE Read the Sticky Post near the top of the Free Section..
    http://forums.zonealarm.com/showthre...095#post289095

    here is a Quote from another user that worked for that user..



    Re: Can't install firewall in Windows 7 computer - asks for Vista SP1 update
    Try this Solution..

    Please download ZoneAlarm Free, make sure to save it to your Desktop and not run it.

    1.) Download the Latest ZAFree installer preferably with IE Browser and (no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.

    Click Here ==> ZoneAlarm free Firewall updates

    Once done, right-click the installer, then click properties, and then click the compatibility tab.

    Make sure that nothing is checked, and make sure that Windows Vista is not chosen.

    Once done, click the apply button, click ok, and then install ZoneAlarm Free again by clicking on the installer saved on your desktop...

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