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Thread: No access w/wireless INTERNET

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  1. #1
    bluefire Guest

    Angry No access w/wireless INTERNET

    Just installed ver 10.0.241.000 on my laptop. The install process went flawlessly, my wireless network says it's connected with a good signal, but I can't access the INTERNET. No access through IE, nor am I able to update ZA, etc.

    Everything worked perfectly prior to the install!

    Any ideas??

    Windows XP Pro SP3 with all the latest updates
    No ZA error messages
    No other security software
    Laptop
    Internet access thru wireless router (Netgear)
    Last edited by bluefire; June 22nd, 2011 at 09:07 PM.

  2. #2
    browning Guest

    Default Re: No access w/wireless INTERNET

    I have the same problem. NO access to Firefox or IE

  3. #3
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: No access w/wireless INTERNET

    Hi!

    sorry all users here, please contact the ZA technical support at the link in my signature and troubleshoot the issue with them.

    Please post back here if you find a solution. It may help others users with similar problems.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    browning Guest

    Default Re: No access w/wireless INTERNET

    I solved problem by uninstalling ZA10 then reinstalling. However, I get a suspicious behaviour popup. This pop shows up in the lower right hand corner. I believe I am only seeing part of the popup since I can not see a place to click allow or deny. I trying right clicking on the popup to try to move it. Help please

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Smile Re: No access w/wireless INTERNET

    Thank you for your Feedback..

    Please Return to ZA Tech Support and advise them about your "suspicious behaviour popup"

    Please post back here if you find a solution. It may help others users with similar problems.

    Thanks,
    GeorgeV
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    bonz Guest

    Default Re: No access w/wireless INTERNET

    I just tried to install the upgrade to ZAES. I received a couple errors but every thing seemed to still go ok. However my wireless Internet connection won't work. It won't even find my network. Running the trouble shooter say ther is somethin wrong with the adapters drivers. Tried to uninstal device and reinstal. With drivers. No luck! Uninstalled the update thinking I could try to reinstall. No luck! It's trying to download the program... No connection. Anyone else expiance this problem?

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