I have upgraded from ZoneAlarm PRO 9.x. I uninstalled the old version and downloaded ZoneAlarm PRO 10.240. First problem was when it was installing and hung on the Microsoft VC++ when it was 100% done. It would not go to the next step. Had to physically pull the battery out of my laptop to get it to re-start. Upon restarting, I tried to uninstall the new version and it went to 25% and hung. Used the task manager to stop it. Did another install over the top of the new version to see if it would go further and complete the install this time. It went thru most of the install until it hit the "Configuring ZoneAlarm Security...". It's been sitting at 40% for the last 1 hour.
What is going on here? How can I get this thing to install? Why is it doing this?
Windows XP Pro SP3