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Thread: ZAES 10 Troubles

  1. #1
    katiebuglove Guest

    Default ZAES 10 Troubles

    I just downloaded and installed the latest version and I'm having a few troubling issues:

    No. 1: I can't turn off alerts, even though "Show alert when Internet access is denied" is unchecked.

    No 2: When I check "Enable Timing Attack Prevention" and uncheck "Enable Microsoft Catalog Utilization" they later revert to Timing Attack being unchecked and catalog being checked.

    No 3: I removed the icons on the toolbar that I don't want to see and locked the toolbar. When I reopen my browser, all the default icons are there.

    Any help at all will be appreciated!

    ZoneAlarm version: 10.0.241.000
    vsmon version: 10.0.241.000
    Driver version: 10.0.241.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1054366080
    AntiSpam version: 6.3.1.4971
    ZoneAlarm Browser Security: 1.5.311.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.311.0
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155

    Windows XP Home
    SP3
    IE8
    Last edited by katiebuglove; June 24th, 2011 at 10:51 AM. Reason: Spelling Errors (ooops!)

  2. #2
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,648

    Default Re: ZAES 10 Troubles

    This is only a suggestion.You could try the following :

    1.) You could try reset to defaults.Under Tools / Preference or try uninstall / reinstall.

    2.) Enable Timing Attack Prevention only works when Program Control is set to High or Maximum.

    3.) Turn OFF Browser Virtualization.Configure toolbar and any IE8 settings.Close IE8.Now turn ON Browser Virtualization and Clear Virtual Data under Internet / Web Security

    " I have no other suggestion to offer since ZAES 10 no longer installed. "

    Use Tech Support for help :

    http://www.zonealarm.com/security/en...ce-support.htm

    Have a nice Day
    Last edited by Sky Soldiers; June 25th, 2011 at 06:10 AM. Reason: Typo, Rephrase

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