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Thread: ZAX Toolbar

  1. #1
    desireek Guest

    Default ZAX Toolbar

    I installed version10.0.241.000 and now I am missing the ZAX Toolbar. Does anyone know how to make this item visible in my browser?

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: ZAX Toolbar

    Quote Originally Posted by desireek View Post
    I installed version10.0.241.000 and now I am missing the ZAX Toolbar. Does anyone know how to make this item visible in my browser?

    sorry we are all users here, If you have a valid ZA license Please contact the ZA technical support at the link in my signature and troubleshoot the issue with them.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    stormsy Guest

    Default Re: ZAX Toolbar

    I have a few suggestions that might help...

    First off, are you using FireFox 4.0.1, or IE 8? Those are the only two compatible browsers for the security toolbar.

    There is a known issue in Internet Suite that if you disable the web security and enable it again, you cannot restore the toolbar in either browser. The only way is to reinstall ZA.

    So, have you tried right clicking under the search/address bar (in either browser) and selecting the security toolbar, seeing if that reappears?

    If that does not work, try closing the browser down and clearing the virtual data in ZA (it doesn't matter if you have virtualization on or off, sometimes when I do it, the toolbar appears. Just a quirk.)

    Lastly, if that does not work, then try following the steps in this post (posted by me). This involves reinstalling ZA Extreme;
    http://forums.zonealarm.com/showthread.php?t=77313
    (Those steps worked for me, and that is the process I use every time for install ZA.)

    Hope that helps.
    Stormsy.

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