This is what I have
ZoneAlarm Security Suite version:9.3.037.000
Anti-virus engine version:220.127.116.11
Anti-virus signature DAT file version:1054495872
ZoneAlarm Browser Security 18.104.22.168
ZoneAlarm ForceField Spyware Scanner 22.214.171.124
ZoneAlarm ForceField Anti-Phishing Database 126.96.36.199
ZoneAlarm ForceField Spyware Sites Database 04.155
And no I don't have any other security or anti virus programs.
I do have a Acer Aspire 3690 laptop, 1.7 GHz CPU 2 gigs RAM XP pro with media center.
onto the problems
Way too often on start up I get the AV is disabled notice, seems it wants an update, and won't even wait until everything is done loading, like it butts in front of the line and then pouts when it doesn't get 100% instant attention. But why would it totally disable itself? Makes no sense at all to me, I've never seen another virus program that does this. Ok it wants an update, but even if I can get it one it stays disabled, the fix it button does nothing, oh it appears to be busy doing something but in the end it still says disabled. . The only solution I ever found, on my own, is to close down Zone Alarm and then restart it, all while leaving everything open to attack, once in a very great while a restart will work but not always, and I don't always have time to waste waiting while it takes its own sweet time. Sometimes I think it knows I'm in a hurry, when I just need to some some info and be on my way, that's when it really plays games like how slow can I go and for how long can I keep it up.
I did a reset, a reinstall and all I got was getting to go through the slow learning process again. What I want to know is how to stop it from disabling itself for any reason.
And then there is the never ending vsmon problem, the last year has been the pits with that problem, it bogs everything down to almost a complete stand still and that can last from 5 minutes to over and hour while it hogs 90 plus % of everything. I happens out of the blue, doesn't care what I am doing, or in the middle of, and I then have two choices, either wait it out or force a total shutdown by holding the off button, of course then it has to run a whole disc scan or check or something like that before it will restart, and that doesn't always stop it, either way it takes a long time.
Has anyone ever come up with a solution to that problem? Or just figured out why it still does this? I've seen posts going back a few years from people with the same problem. but never a reason, suggestion, or a solution could I find posted anywhere. But if you know where one is please tell me.
And as much as I would like to contact tech support it has never happened, none of the links I've found and tried ever worked for me, so please don't post another one as a solution, I've clicked on those a dozen dozen times without any success.