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Thread: ZAP 10 Blocks All Programs

  1. #1
    brokenza Guest

    Default ZAP 10 Blocks All Programs

    I did a clean install of the new ZAP 10 and it does not allow any programs to connect to the internet. No errors, just not connecting and timing out. System icon shows internet connection is up and all ZAP permissions are set to allow; however, Firefox, MS Security Essentials, etc do not get out. The only way back to this forum was uninstalling ZAP 10 and rolling back to the previous ZAP version and settings.

  2. #2
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    Default Re: ZAP 10 Blocks All Programs

    Welcome back!
    You seem to report often problems with ZAP... I would personally evaluate alternatives or trying to clean-up deeply the system.

    Assuming ZA is installed correctly I would try to check:

    - ZA logs for blocked connections
    - ZA zones for correct allocation of your network and DHCP IP

    Then I would boot the system only ZA and standard MS services like this:

    1.) Click Start -> Run
    2.) Type MSConfig in the run box (or search box in VISTA) and click OK (ENTER in VISTA)
    3.) Once in MSConfig, click the Startup Tab
    4.) Remove the checks from everything except forcefield.exe and zatray.exe
    5.) Click the Services Tab
    6.) Place a check in "Hide All Microsoft Services"
    7.) Now remove checks from everything other than TrueVector Internet
    Monitor and ZoneAlarm ForceField (if present), and click OK.
    8.) Restart your computer

    If all of this fails, I would try to again with a clean install but this time using the ZA removal utility

    - Remove ZA from add/remove programs (XP), Uninstall a program (VISTA), reboot the PC
    - Download and run the ZA removal tool
    - Reboot the PC
    - Install latest build (250) you find here

    Troubleshoot again with MSCONFIG.

    If all the above fails then time to report the issue to ZA technical support (link in my signature) and report to them what already was done.
    Last edited by fax; August 18th, 2011 at 01:13 PM.

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