Results 1 to 6 of 6

Thread: ZA10 and IE 8 slows down computer?

Hybrid View

  1. #1
    bonlou Guest

    Unhappy ZA10 and IE 8 slows down computer?

    ZoneAlarm version: 10.0.241.000
    vsmon version: 10.0.241.000
    Driver version: 10.0.241.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1055622784
    ZoneAlarm Browser Security: 1.5.311.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.53.235
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155

    HP Conpaq Presario R3000 - 2.58 GB Hard Drive open - 2 GB RAM - Windows XP

    I recently downloaded and set up the latest ZA 10 program. Since then it seems my computer is running awful slow. It takes forever for IE to open and then it takes forever for pages to load. Could the new ZA 10 be causing this problem?

    Thanks.

  2. #2
    critterjoe Guest

    Default Re: ZA10 and IE 8 slows down computer?

    Are you running any other real-time security products in addition to ZA? Did you upgrade from a previous version of ZA, and if so, did you run the "clean" utility to remove traces of the old version?

    You might wish to Chat Live with ZA Tech Support, and have instant back and forth about your problem. It's open 24 x7. At the following website, click on the "Live Chat" link near the upper right of that page:

    https://support.zonealarm.com/

    Also, if you end up re-installing, the latest version is 10.0.243. You might try removing your current, running the downloadable "clean" utility, and re-installing this latest one. You need to download the "clean" utility. But a chat with Tech Support might give you further suggestions as well that you could try first.
    Last edited by critterjoe; July 11th, 2011 at 03:50 PM.

  3. #3
    bonlou Guest

    Default Re: ZA10 and IE 8 slows down computer?

    No, I'm not running any other real-time security products.

    Yes, I did download this newest version of ZoneAlarm Extreme Security 10.0.241.000.
    But, I did not run a clean utility to remove traces of the older version. I did not know I had to do that.

    This is a registered product so I just might contact the tech support before I go ahead and try anything else.

    Thanks a lot.

  4. #4
    critterjoe Guest

    Default Re: ZA10 and IE 8 slows down computer?

    10.0.241 is not the latest version of ZAES. There is a new version 10.0.243 available as a full-install file download on the release history pages. On the website, it says the 10.0.243 is supposed to have "improved client installation."

    If you wish to install the new version, you can download the full install file from the ZA website. For ZAES, it is a 247 MB file. Here is the link below. At that link, click on the product name you want, and it will take you to the page with the various versions available:

    http://download.zonealarm.com/bin/fr...Histories.html

    But I agree that a visit with Tech Support is best first to save you some needless trouble if they can offer some suggestions.

    Good luck!
    Last edited by critterjoe; July 11th, 2011 at 05:01 PM.

  5. #5
    bonlou Guest

    Default Re: ZA10 and IE 8 slows down computer?

    Thanks so much for your help. I downloaded the newest version of ZA and installed it.
    Now, my computer is working much better. I believe that solved the problem. thanks.

  6. #6
    critterjoe Guest

    Default Re: ZA10 and IE 8 slows down computer?

    Quote Originally Posted by bonlou View Post
    Thanks so much for your help. I downloaded the newest version of ZA and installed it.
    Now, my computer is working much better. I believe that solved the problem. thanks.
    You're welcome. Thanks for the progress report. I'm glad it's working.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. ForceField slows down my computer....
    By raccah in forum ZoneAlarm Installation
    Replies: 0
    Last Post: April 19th, 2009, 04:46 PM
  2. DL ZASS slows down computer
    By jimhaynes in forum General - Questions that don't fit any other category
    Replies: 5
    Last Post: February 27th, 2009, 03:42 AM
  3. ZoneAlarm terribly slows the the computer
    By noteworthy in forum General - Questions that don't fit any other category
    Replies: 5
    Last Post: August 22nd, 2008, 02:55 AM
  4. Z/A slows down my computer - Need Help
    By nub in forum Security Issues
    Replies: 0
    Last Post: July 1st, 2006, 09:15 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •