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Thread: [SOLVED] Annoying warning on start up --> left overs from another security tool

  1. #1
    Keith Taylor Guest

    Default [SOLVED] Annoying warning on start up --> left overs from another security tool

    I have a problem since updating my ZoneAlarm Extreme.
    The ZA seems to function okay but I have an annoying warning that appears every time I start up my computer.
    - - - - - - - - - - - - - - - - - - - - - - - -
    The warning reads :–
    Conflicting Anti-Virus found warning.
    ZoneAlarm has discovered these conflicting anti-virus products on your computer.
    “McAfee Virus Scan” To avoid potential problems, ZoneAlarm Automatic (on access) anti-virus scanning will be blocked. You wont be able to turn on while conflicting products are installed.

    Check box reads: I want to override this block and leave on access scanning on.
    This may cause stability problems.
    - - - - - - - - - - - - - - - - - - - - - - - -
    I find that if I tick the box everything works fine, the puzzle is that the whilst the computer did have McAfee installed when bought it, I removed McAfee and installed ZoneAlarm my preferred anti-virus software. I have deleted all references to McAfee on the computer and in the registry so what can be causing the conflict and how do I stop the warning from popping up every time I start my computer?
    - - - - - - - - - - - - - - - - - - - - - - - -

    Details of my Zone Alarm installation as below.
    ZoneAlarm Extreme Security version: 10.0.250.000
    vsmon version: 10.0.250.000
    Driver version: 10.0.250.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1057767712
    AntiSpam version: 6.3.1.4971
    ZoneAlarm Browser Security: 1.5.322.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.322.0
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,284

    Default Re: Annoying warning on start up.

    Probably Mcafee did not uninstall correctly, see step1 of the guide below and run their removal tool.

    Installation Best Practices

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Keith Taylor Guest

    Default Re: Annoying warning on start up.

    Hello Guru,

    that appears to have cured the problem, thank you for your help.
    Much appreciated.

    Keith.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,284

    Default Re: Annoying warning on start up.

    You're welcome!
    Thank you for taking the time to report back.

    I am closing this thread since the issue is resolved.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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