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Thread: ZA 10 manual update?

  1. #1
    pokeefe Guest

    Default ZA 10 manual update?

    I've just upgraded to ZA. In the past I've done manual updates of virus signatures. (I don't want ANY product to decide when I've got the bandwidth and cycles to do downloads of any kind!) I see from another post that this change was intentional, so I have 2 questions.

    1. How do I make a formal complaint about this change? Do I use CheckPoint's official support site? I recognize I am not reporting a bug. (This feature is Broken As Designed.)

    2. How do I circumvent this behavior? Manually change from "Disable" to one of the other options when I want to download? It looks like the closest to option "Now" is the "every 30 minutes" - definitely not the same thing.

    ZoneAlarm Security Suite version:
    vsmon version:
    Driver version:
    Anti-virus engine version:
    Anti-virus signature DAT file version: 1049388352
    ZoneAlarm Browser Security: 1.5.311.0
    ZoneAlarm ForceField Spyware Scanner:
    ZoneAlarm ForceField Anti-Phishing Database:
    ZoneAlarm ForceField Spyware Sites Database: 04.155

  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Smile Re: ZA 10 manual update?

    Welcome to the Zone Alarm User Forum..

    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..

    sorry we are all users here, Customer Support and Tech Support do not Monitor this User Forum..

    since you have a valid ZA license,

    Please contact the ZA support at the Live Chat link in my Signature and troubleshoot the issue with them.

    Please post back here if you find a solution. It may help other users...
    Last edited by GeorgeV; July 17th, 2011 at 04:01 PM.
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