Results 1 to 2 of 2

Thread: my account login problem

  1. #1
    oorlel Guest

    Angry my account login problem

    for some time, I try to log in to My Account (in order to change my personal data).
    My password is refused (or I forgot the correct one...), anyway, whe I click the
    "forgot my password" button and I fill in (correctly) the required data, the message "a new password has been sent" appears.
    I never received anything however, even when I set my security settings to low (in Outlook) and I allow zonelabs complete access.
    I tried this for at least 5 times with the same result.
    I then tried to contact Zonelabs through E-mail but for some dark reason I cannot find a valuable E-mail address. (the 'info@..., admin@... etc...don't give any result)
    Can somebody assist in this please.
    Thanks in advance
    oorlel

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: my account login problem

    Hi!

    sorry all users here. There has never been an e-mail for support. You need to go to ZA support page (link in my singnature) and talk to ZA live chat (click on top right image on support page).

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Account access problem
    By roadtrip in forum Access Issues
    Replies: 3
    Last Post: August 15th, 2009, 05:56 AM
  2. Guest Account Problem
    By vicdaz in forum General - Questions that don't fit any other category
    Replies: 5
    Last Post: May 23rd, 2009, 02:14 AM
  3. Can't login at my account
    By ernestos in forum Access Issues
    Replies: 0
    Last Post: August 10th, 2008, 05:43 PM
  4. Administrative Account problem
    By illiadman in forum ZoneAlarm Installation
    Replies: 0
    Last Post: December 15th, 2007, 07:44 AM
  5. Login issues and User Account issues
    By gfxparker in forum Access Issues
    Replies: 3
    Last Post: January 27th, 2007, 08:45 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •