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Thread: my account login problem

  1. #1
    oorlel Guest

    Angry my account login problem

    for some time, I try to log in to My Account (in order to change my personal data).
    My password is refused (or I forgot the correct one...), anyway, whe I click the
    "forgot my password" button and I fill in (correctly) the required data, the message "a new password has been sent" appears.
    I never received anything however, even when I set my security settings to low (in Outlook) and I allow zonelabs complete access.
    I tried this for at least 5 times with the same result.
    I then tried to contact Zonelabs through E-mail but for some dark reason I cannot find a valuable E-mail address. (the 'info@..., admin@... etc...don't give any result)
    Can somebody assist in this please.
    Thanks in advance

  2. #2
    Join Date
    Nov 2004

    Default Re: my account login problem


    sorry all users here. There has never been an e-mail for support. You need to go to ZA support page (link in my singnature) and talk to ZA live chat (click on top right image on support page).


    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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