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Thread: How to stop auto scan on re-boot

  1. #1
    PTRio Guest

    Default How to stop auto scan on re-boot

    ZA 10.0 begins scanning on every re-boot, how can that be disabled?

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: How to stop auto scan on re-boot

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer and Software that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    Whenever posting here- or Contacting ZA Tech Support,
    It is normally Helpful when posting here to give full details of your computer setup.

    Give the Exact Type and version of Zone Alarm used, Windows Version used, other security tools installed.

    The More information you post the more likely users here will be able to understand the issue and try to help.



    ZoneAlarm Extreme Security version 10.0.250.000
    • Added support for Firefox 5 and Internet Explorer 9 for ZoneAlarm Security toolbar
    • Fixed conflict with HP Support Assistant
    • Fixed problem where a daily scan would sometimes occur when not scheduled
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jul 2005
    Posts
    43

    Default Re: How to stop auto scan on re-boot

    I'm on version 10.0.246.000 yet. This version has/seems to have several bugs that can lead to OP's behaviour. These errors don't correspond to the description posted in red above.

    If there're scans scheduled (at least it happens with the quick scan scheduled weekly by default, not enough time has passed yet for my ZASS to do the scheduled monthly and yearly scans), the new scan's date isn't updated automaticly, although the scan itself goes fine and ends fine with the ZA message above the systray. If the date's not updated manually, after every reboot ZA will believe that it has a scheduled scan to do.

    Idk if this is a general bug of this version. I know that there's one that impedes to disable the stock schedules.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: How to stop auto scan on re-boot

    Quote Originally Posted by factor View Post
    I'm on version 10.0.246.000 yet. This version has/seems to have several bugs that can lead to OP's behaviour. These errors don't correspond to the description posted in red above.

    If there're scans scheduled (at least it happens with the quick scan scheduled weekly by default, not enough time has passed yet for my ZASS to do the scheduled monthly and yearly scans), the new scan's date isn't updated automaticly, although the scan itself goes fine and ends fine with the ZA message above the systray. If the date's not updated manually, after every reboot ZA will believe that it has a scheduled scan to do.

    Idk if this is a general bug of this version. I know that there's one that impedes to disable the stock schedules.

    Please explain how to re-produce your error to Tech Support..
    Please contact the ZA technical support (Free Service if you have a valid ZA License Key) click the Live Chat link in my Signature and troubleshoot the issue with them.

    It is normally Helpful when posting here and contacting Tech Support to give full details of your computer setup.

    The More information you post the more likely users here will be able to understand the issue and try to help.
    Last edited by GeorgeV; February 9th, 2013 at 02:26 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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